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  1. Tomi Broadband
  2. Billing

Billing

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  • Example Invoice
  • How will my bill be received?
  • What is the cost to receive a paper bill?
  • Why am I being charged for two weeks in one invoice?
  • Why am I being charged in advance?
  • How do I avoid my account being suspended?
  • What if I am unable to pay my bill on time?
  • How do I access my bills online?
  • When does my billing cycle start?
  • Can I change my billing cycle?
  • How do overdue invoices occur?
  • How can I view my home phone call usage?
  • What are your rates for calling international countries?
  • How do I make international calls using my home phone service?
  • What is the call rate for local calls?
  • What is the call rate for standard national calls?
  • Do charges include GST?
  • What If I am having financial hardship?
  • What is Tomi’s Financial Hardship Policy?
  • Does Tomi have other payment options?
  • Can I pay at any Australian Post outlets?
  • Am I able to change my payment details?
  • Can I change the owner of my account to another person?
  • How do I change my contact details?
  • How much is the Setup fee?
  • How can I keep track of my connection progress after submitting an order?
  • How long will my service take to activate?
  • Can I change my connection appointment?
  • I have not received any information about my order, how can I find out my order progress?
  • Does Tomi provide a modem?
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