Billing
- Example Invoice
- How will my bill be received?
- What is the cost to receive a paper bill?
- Why am I being charged for two weeks in one invoice?
- Why am I being charged in advance?
- How do I avoid my account being suspended?
- What if I am unable to pay my bill on time?
- How do I access my bills online?
- When does my billing cycle start?
- Can I change my billing cycle?
- How do overdue invoices occur?
- How can I view my home phone call usage?
- What are your rates for calling international countries?
- How do I make international calls using my home phone service?
- What is the call rate for local calls?
- What is the call rate for standard national calls?
- Do charges include GST?
- What If I am having financial hardship?
- What is Tomi’s Financial Hardship Policy?
- Does Tomi have other payment options?
- Can I pay at any Australian Post outlets?
- Am I able to change my payment details?
- Can I change the owner of my account to another person?
- How do I change my contact details?
- How much is the Setup fee?
- How can I keep track of my connection progress after submitting an order?
- How long will my service take to activate?
- Can I change my connection appointment?
- I have not received any information about my order, how can I find out my order progress?
- Does Tomi provide a modem?