Connection
- What is a cooling off period? Why should I wait for it to be completed before my application is processed?
- How long does it take to connect my home phone and ADSL service?
- What is my order status and how do I keep track of it?
- Why can’t I update my physical address?
- I am moving house/interstate, what is the process for moving location?
- Why can’t my family member discuss account details with you and pay any bills?