How do overdue invoices occur?

As payments are made via an automatic payment method such as by credit card or authorised direct debit, overdue invoices will rarely happen.

However, it is possible that the payment may fail due to simple reasons such as your credit card being reported lost or stolen, or the authorised credit card has expired and details have forgotten to be updated.

If your invoice is overdue, please contact our team on 1300 655 982 so we can assist you.

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