What is Selective Call Features?

With Selective Call Features, you can choose to divert, accept or reject calls from particular numbers. You can apply Selective Call Features to up to 30 numbers at a time.

By default this feature is disabled on your service, please contact support on 1300 655 982 if you need this activated.

Selective Call Divert

Selective Call Divert allows you to decide which callers you want to divert. It’s a simple way to ensure you only receive the calls you want.

Setting up Selective Call Divert

  1. Listen for the dial tone.
  2. Press *63. You will hear a prompt telling you the status of the service and how many phone numbers are on your list.
  3. Press 3.
  4. Enter the phone number you want your calls diverted to, including area code, then press #.
  5. You will hear confirmation of the number you have entered.
  6. If the number is correct, press 1. If it is incorrect, press 0 and re-enter the number you want your calls diverted to.
  7. You can then add or remove the numbers you want diverted, or turn the feature on or off.

Turning Selective Call Divert on

  1. Listen for the dial tone.
  2. Press *63. You will hear a prompt telling you the status of the service and how many phone numbers are on your list.
  3. Press 3 to turn the service on.
  4. You will hear the phone number that your calls will be diverted to.
  5. If the number is correct, press 1. If it is incorrect, press 0, then re-enter the number you wish to have your calls diverted to.
  6. Call Divert will now be on, so you can hang up.

 Turning Selective Call Divert off

  1. Listen for the dial tone.
  2. Press *63. You will hear a prompt telling you the status of the service and how many phone numbers are on your list.
  3. Press 3 to turn the service off.
  4. You will hear the ‘divert to’ number that is currently entered.
  5. If the number is correct, press 1. If it is incorrect, press 0, then re-enter the number you wish to have your calls diverted to.
  6. Press 3 to turn the feature off.
  7. Call Divert will now be off, so you can hang up.

Selective Call Accept

With Selective Call Accept, you can decide which calls you want to receive. You can choose to accept calls from up to 30 different numbers, while any others will receive a recorded message.

Turning Selective Call Accept on and off

  1. Listen for the dial tone.
  2. Press *68. You will hear a prompt telling you the status of the service and how many phone numbers you have on your list.
  3. Press 3.
  4. You will hear confirmation that the service is either on or off.

Selective Call Reject

If you don’t want to receive calls from certain numbers, use Selective Call Reject. You can reject up to 30 different numbers, each of whom will receive a recorded message.

Turning Selective Call Reject on and off

  1. Listen for the dial tone.
  2. Press *60. You will hear a prompt telling you the status of the service and how many phone numbers you have on your list.
  3. Press 3.
  4. You will hear confirmation that the service is either on or off.

Adding and Removing Numbers

In all cases, pick up the receiver and listen for the dial tone, then press the access code for the relevant Selective Call Feature. You will then hear a prompt telling you the status of the service and how many phone numbers you have on your list.

Adding a number to your list

  1. At the prompt, press #.
  2. Enter the phone number (including area code) and press # again.
  3. You will then hear the number you have just entered.
  4. To enter another number, press # again.

Removing a number from your list

  1. At the prompt, press *.
  2. Enter the phone number to be removed (including the area code), then press *.
  3. You will then hear the number that you have just entered. 4. If the number is correct, press 1. If it is incorrect,
  4. Press 0 to return to the main menu.
  5. You will then hear the number that has been removed.
  6. To enter another number, press * again.

Listening to the numbers in your list

  1. At the prompt, press 1.
  2. You will then hear the numbers on your list.
  3. When you reach the end of the list, you can hang up

 

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